The Use of Politeness Strategies by Tourism Practitioners

Adnan Zaid

2018

Abstract

It cannot be denied that people, when talking to others, will try to do their best to make their interlocutors comfortable so that their communication will run well without misunderstanding or hurting each other. For this purpose, people may use polite strategies as expressed in diction, sentence types, or other means. In English, there are some linguistic forms to be applied when one wants to communicate politely. This paper is going to explore what politeness strategies in English needed by tourism practitioners in Yogyakarta. It is based on structured interviews with tourism practitioners such as tour guides, travel agents, receptionists in hotels and money changers, tourism police, and horse cart drivers. It was found out that respondents’ English mastery needs improving so that they can communicate more politely. In practice, the respondents tend to be practical. They do not know to apply polite strategies reflected in their English. What matters is that the tourists can understand what they say without considering the proper or polite way as to make their interlocutors comfortable in communication.

Paper Citation

in Harvard Style

Zaid A. (2018). The Use of Politeness Strategies by Tourism Practitioners. In Proceedings of the 1st Bandung English Language Teaching International Conference - Volume 1: BELTIC, ISBN 978-989-758-416-9, pages 397-400. DOI: 10.5220/0008219000002284

in Bibtex Style

@conference{beltic18,
author={Adnan Zaid},
title={The Use of Politeness Strategies by Tourism Practitioners},
booktitle={Proceedings of the 1st Bandung English Language Teaching International Conference - Volume 1: BELTIC,},
year={2018},
pages={397-400},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0008219000002284},
isbn={978-989-758-416-9},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 1st Bandung English Language Teaching International Conference - Volume 1: BELTIC,
TI - The Use of Politeness Strategies by Tourism Practitioners
SN - 978-989-758-416-9
AU - Zaid A.
PY - 2018
SP - 397
EP - 400
DO - 10.5220/0008219000002284