Acceptance of Trade Finance Digitalization among SMEs in Malaysia: A Conceptual Model

Yeoh Ee Pheng, Teoh Ai Ping, Thurasamy Ramayah

2018

Abstract

The Internet is a very powerful tool and become a major challenge to service providers with the amount and scale of products and services offered online. The rapid growth of Internet and IT/IS applications used in businesses has resulted to digitalization of trade finance. However, the trade finance Internet banking services is under-utilized despite availability. Service providers that had heavily invested in trade finance Internet banking services will be very much interested to know what are the determinants that can increase the system’s acceptance and utilization. The purpose of the study is to investigate the determinants that affect acceptance of trade finance Internet banking services. Small and Medium-Sized Enterprises (SME) are they key focus for this study as they are the catalyst and key contributors to national economies. This study will make contribution to banking literature by providing insights on the IT/IS acceptance. It will also help service providers to better justify their investments.

Paper Citation

in Harvard Style

Pheng Y., Ping T. and Ramayah T. (2018). Acceptance of Trade Finance Digitalization among SMEs in Malaysia: A Conceptual Model.In Proceedings of the 7th International Conference on Entrepreneurship and Business Management - ICEBM Untar, ISBN 978-989-758-363-6, pages 119-123. DOI: 10.5220/0008489101190123

in Bibtex Style

@conference{icebm untar18,
author={Yeoh Ee Pheng and Teoh Ai Ping and Thurasamy Ramayah},
title={Acceptance of Trade Finance Digitalization among SMEs in Malaysia: A Conceptual Model},
booktitle={Proceedings of the 7th International Conference on Entrepreneurship and Business Management - ICEBM Untar,},
year={2018},
pages={119-123},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0008489101190123},
isbn={978-989-758-363-6},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 7th International Conference on Entrepreneurship and Business Management - ICEBM Untar,
TI - Acceptance of Trade Finance Digitalization among SMEs in Malaysia: A Conceptual Model
SN - 978-989-758-363-6
AU - Pheng Y.
AU - Ping T.
AU - Ramayah T.
PY - 2018
SP - 119
EP - 123
DO - 10.5220/0008489101190123