Determinants of Customer's Decision in Selecting Banking Services in the Province of Jambi

Ilham Wahyudi, Eka Julianti Efris Saputri

2018

Abstract

This study was intended to examine the effect of profit sharing principle and interest, bank reputation, and information asymmetry against customer decision in choosing banking services between islamic bank and conventional bank in Jambi Province. In this study, data was obtained from primary data using a questionnaire. The respondent obtained from customer of islamic bank and conventional bank in Jambi Province. The sample selection used nonprobability sampling with acidental sampling technique and analized by using discriminant analysis. The results showed that in choosing banking services, the customer of islamic and conventional banks in Jambi Province did not take attention about the principle of profit sharing and interest, bank reputation and information asymmetry.

Paper Citation

in Harvard Style

Wahyudi I. and Saputri E. (2018). Determinants of Customer's Decision in Selecting Banking Services in the Province of Jambi.In Proceedings of the 1st Unimed International Conference on Economics Education and Social Science - Volume 1: UNICEES, ISBN 978-989-758-432-9, pages 1349-1356. DOI: 10.5220/0009501513491356

in Bibtex Style

@conference{unicees18,
author={Ilham Wahyudi and Eka Julianti Efris Saputri},
title={Determinants of Customer's Decision in Selecting Banking Services in the Province of Jambi},
booktitle={Proceedings of the 1st Unimed International Conference on Economics Education and Social Science - Volume 1: UNICEES,},
year={2018},
pages={1349-1356},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0009501513491356},
isbn={978-989-758-432-9},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 1st Unimed International Conference on Economics Education and Social Science - Volume 1: UNICEES,
TI - Determinants of Customer's Decision in Selecting Banking Services in the Province of Jambi
SN - 978-989-758-432-9
AU - Wahyudi I.
AU - Saputri E.
PY - 2018
SP - 1349
EP - 1356
DO - 10.5220/0009501513491356