Analysis of Drinking Water Supply in PDAM Tirta Kualo in Tanjung Balai City

Ruri Prihatini Lubis, Subhilhar, R. Hamdani Harahap, Fikarwin Zuska

2019

Abstract

PDAM Tirta Kualo as the only water supply company in Tanjung Balai city that organize the drinking water supply system to the costumers of Tanjungbalai. The local Government depute PDAM Tirta Kualo to develop and manage water supply system to the customers in Tanjung balai City . Safe water supply is an universal issues, in Tanjungbalai City aswell. Issues that faced by PDAM Tirta Kualo in implementation of drinking water supply such as, the existing distribution network only able to reach few areas of the city, the ratio of the employees compared to the ratio of costomers are unbalanced, many ilegal connections, technically the facilities and infrastructures are inadequate, including not all customers have water meter as payment measurement tools. These issues caused disruption in services and governances of drinking water supply by PDAM Tirta Kualo. This research aims to formulate a sustainable governance of drinking water supply measured through community perceptions of the services provided. The results showed the needs of improvements in corporate governance related to the adjustment of the ratio of employees to customers, improvement of the infrastructures both the distribution network and water meter procurement, as well as increasing the capacity building of the human resources to give excellent services to costumers.

Paper Citation

in Harvard Style

Lubis R., Subhilhar., Harahap R. and Zuska F. (2019). Analysis of Drinking Water Supply in PDAM Tirta Kualo in Tanjung Balai City.In Proceedings of the 3rd International Conference on Social and Political Development - Volume 1: ICOSOP 3, ISBN 978-989-758-472-5, pages 329-333. DOI: 10.5220/0010019103290333

in Bibtex Style

@conference{icosop 319,
author={Ruri Prihatini Lubis and Subhilhar and R. Hamdani Harahap and Fikarwin Zuska},
title={Analysis of Drinking Water Supply in PDAM Tirta Kualo in Tanjung Balai City},
booktitle={Proceedings of the 3rd International Conference on Social and Political Development - Volume 1: ICOSOP 3,},
year={2019},
pages={329-333},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010019103290333},
isbn={978-989-758-472-5},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 3rd International Conference on Social and Political Development - Volume 1: ICOSOP 3,
TI - Analysis of Drinking Water Supply in PDAM Tirta Kualo in Tanjung Balai City
SN - 978-989-758-472-5
AU - Lubis R.
AU - Subhilhar.
AU - Harahap R.
AU - Zuska F.
PY - 2019
SP - 329
EP - 333
DO - 10.5220/0010019103290333