Travelling with my SOULMATE: Participatory Design of an mHealth Travel Companion for Older Adults

Lex van Velsen, Marit Dekker-van Weering, Floor Luub, Astrid Kemperman, Margit Ruis, Judith Urlings, Andrea Grabher, Marlene Mayr, Martijn Kiers, Tom Bellemans, An Neven

2019

Abstract

Mobility is an important factor in the coming about of quality of life of older adults. In this article, we discuss the participatory design process of a mobile mobility aid for older adults (SOULMATE), which resulted in a service model and functional specifications. We conducted 12 design sessions in Austria, Belgium, and the Netherlands, in which we involved older adults and other stakeholders. The main values that older adults seek to satisfy, with respect to mobility, are comfort, speed, and affordability. They also experience a myriad of problematic situations while travelling, such as complicated ticketing systems for public transport. Participants’ thoughts on the role of technology and their reactions towards existing applications resulted in a service model for SOULMATE that consists of four modules: Travel planning, assistance, discovery and training. Their functioning is detailed in a list of (non)functional requirements. As a next step, prototypes of the SOULMATE technology will be developed and tested iteratively.

Paper Citation

in Harvard Style

van Velsen L., Dekker-van Weering M., Luub F., Kemperman A., Ruis M., Urlings J., Grabher A., Mayr M., Kiers M., Bellemans T. and Neven A. (2019). Travelling with my SOULMATE: Participatory Design of an mHealth Travel Companion for Older Adults.In Proceedings of the 5th International Conference on Information and Communication Technologies for Ageing Well and e-Health - Volume 1: ICT4AWE, ISBN 978-989-758-368-1, pages 38-47. DOI: 10.5220/0007680200380047

in Bibtex Style

@conference{ict4awe19,
author={Lex van Velsen and Marit Dekker-van Weering and Floor Luub and Astrid Kemperman and Margit Ruis and Judith Urlings and Andrea Grabher and Marlene Mayr and Martijn Kiers and Tom Bellemans and An Neven},
title={Travelling with my SOULMATE: Participatory Design of an mHealth Travel Companion for Older Adults},
booktitle={Proceedings of the 5th International Conference on Information and Communication Technologies for Ageing Well and e-Health - Volume 1: ICT4AWE,},
year={2019},
pages={38-47},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0007680200380047},
isbn={978-989-758-368-1},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 5th International Conference on Information and Communication Technologies for Ageing Well and e-Health - Volume 1: ICT4AWE,
TI - Travelling with my SOULMATE: Participatory Design of an mHealth Travel Companion for Older Adults
SN - 978-989-758-368-1
AU - van Velsen L.
AU - Dekker-van Weering M.
AU - Luub F.
AU - Kemperman A.
AU - Ruis M.
AU - Urlings J.
AU - Grabher A.
AU - Mayr M.
AU - Kiers M.
AU - Bellemans T.
AU - Neven A.
PY - 2019
SP - 38
EP - 47
DO - 10.5220/0007680200380047