Specification of a UX Process Reference Model towards the Strategic Planning of UX Activities

Suzanne Kieffer, Luka Rukonic, Vincent Kervyn de Meerendré, Jean Vanderdonckt

2019

Abstract

In this conceptual paper, we present a UX process reference model (UXPRM), explain how it builds on the related work and report our experience using it. The UXPRM includes a description of primary UX lifecycle processes, and a classification of UX methods and artifacts. This work draws an accurate picture of UX base practices and allows the reader to compare and select methods for different purposes. Building on that basis, our future work consists of developing a UX Capability/Maturity Model (UXCMM) intended for UX activity planning according to the organization’s UX capabilities. Ultimately, the UXCMM aims to facilitate the integration of UX processes in software engineering, which should contribute to reducing the gap between UX research and UX practice.

Paper Citation

in Harvard Style

Kieffer S., Rukonic L., Kervyn de Meerendré V. and Vanderdonckt J. (2019). Specification of a UX Process Reference Model towards the Strategic Planning of UX Activities. In Proceedings of the 14th International Joint Conference on Computer Vision, Imaging and Computer Graphics Theory and Applications (VISIGRAPP 2019) - Volume 2: HUCAPP; ISBN 978-989-758-354-4, SciTePress, pages 74-85. DOI: 10.5220/0007693600740085

in Bibtex Style

@conference{hucapp19,
author={Suzanne Kieffer and Luka Rukonic and Vincent Kervyn de Meerendré and Jean Vanderdonckt},
title={Specification of a UX Process Reference Model towards the Strategic Planning of UX Activities},
booktitle={Proceedings of the 14th International Joint Conference on Computer Vision, Imaging and Computer Graphics Theory and Applications (VISIGRAPP 2019) - Volume 2: HUCAPP},
year={2019},
pages={74-85},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0007693600740085},
isbn={978-989-758-354-4},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 14th International Joint Conference on Computer Vision, Imaging and Computer Graphics Theory and Applications (VISIGRAPP 2019) - Volume 2: HUCAPP
TI - Specification of a UX Process Reference Model towards the Strategic Planning of UX Activities
SN - 978-989-758-354-4
AU - Kieffer S.
AU - Rukonic L.
AU - Kervyn de Meerendré V.
AU - Vanderdonckt J.
PY - 2019
SP - 74
EP - 85
DO - 10.5220/0007693600740085
PB - SciTePress