Tacit Knowledge Transfer: Information Technology Usage in Universities

Ritesh Chugh

2019

Abstract

The importance of transferring tacit knowledge transfer is acknowledged in the literature, but the usage of information technology for tacit knowledge transfer is not well researched. Through a mixed methods approach, employing an online questionnaire and interviews, this study explored the perceptions of university academic staff with regards to information technology usage, specifically relating to the transfer of tacit knowledge. The study found a lack of specific tacit knowledge transfer technologies but relatively high use of communication tools, a need for training on the use of new information technology was identified and academic staff are generally quick to adapt to information technology. However, there appeared to be a lack of confidence in information technology for the transfer of tacit knowledge and staff willingness to use technology for sharing tacit knowledge was not high, exhibiting uncertainty. This study contributes to a better understanding of the usage of information technology for tacit knowledge transfer and its adaptability by university academics. The results of this study may stimulate future research by addressing sample size limitation and replication in a different organisational setting.

Paper Citation

in Harvard Style

Chugh R. (2019). Tacit Knowledge Transfer: Information Technology Usage in Universities. In Proceedings of the 11th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2019) - Volume 3: KMIS; ISBN 978-989-758-382-7, SciTePress, pages 349-355. DOI: 10.5220/0008355603490355

in Bibtex Style

@conference{kmis19,
author={Ritesh Chugh},
title={Tacit Knowledge Transfer: Information Technology Usage in Universities},
booktitle={Proceedings of the 11th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2019) - Volume 3: KMIS},
year={2019},
pages={349-355},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0008355603490355},
isbn={978-989-758-382-7},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 11th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2019) - Volume 3: KMIS
TI - Tacit Knowledge Transfer: Information Technology Usage in Universities
SN - 978-989-758-382-7
AU - Chugh R.
PY - 2019
SP - 349
EP - 355
DO - 10.5220/0008355603490355
PB - SciTePress