Knowledge Management and Its Impact on Organizational Performance in the Private Sector in India

Himanshu Joshi, Deepak Chawla

2019

Abstract

The study proposes a comprehensive model comprising of various relationships between antecedents to effective Knowledge Management (KM) and organizational performance. A review of literature besides a focus group discussion and a personal interview were used to design an instrument and propose seven hypotheses. Data was collected from 127 managers working in private sector organizations in India. To test the hypotheses, Structural Equation Modelling (SEM) analysis through Partial Least Squares (PLS) was used. The results indicate that although all the hypotheses had the desired positive sign, five out of them were significant. This paper presents empirical evidence of the role of KM planning and design (KMPD), KM implementation and evaluation (KMIE), Technology in KM (TKM), Culture in KM (CKM), Leadership in KM (LKM) and Structure in KM (SKM) in enhancing organizational performance. Further, improvements in organizational performance leads to improvements in financial performance.

Paper Citation

in Harvard Style

Joshi H. and Chawla D. (2019). Knowledge Management and Its Impact on Organizational Performance in the Private Sector in India. In Proceedings of the 11th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2019) - Volume 3: KMIS; ISBN 978-989-758-382-7, SciTePress, pages 427-434. DOI: 10.5220/0008494204270434

in Bibtex Style

@conference{kmis19,
author={Himanshu Joshi and Deepak Chawla},
title={Knowledge Management and Its Impact on Organizational Performance in the Private Sector in India},
booktitle={Proceedings of the 11th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2019) - Volume 3: KMIS},
year={2019},
pages={427-434},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0008494204270434},
isbn={978-989-758-382-7},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 11th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2019) - Volume 3: KMIS
TI - Knowledge Management and Its Impact on Organizational Performance in the Private Sector in India
SN - 978-989-758-382-7
AU - Joshi H.
AU - Chawla D.
PY - 2019
SP - 427
EP - 434
DO - 10.5220/0008494204270434
PB - SciTePress