The Perceived Benefit and Risk Framework of E-Wallet Adoption among the Early Adopters in Malaysia

Roslina Hj. Mohamad Shafi, Faridah Najuna Misman

2019

Abstract

Malaysia is prime for internet and mobile phone penetration, larger population for young, tech-savvy, and high financial literacy population. However, despite these advantages, the adoption of e-wallet remains low. Comparing to other regional countries, Malaysia is lagging behind China, India and Singapore. Malaysians are still sceptical on the adoption of fintech, particularly on the e-wallet usage. Accordingly, there is an urgent need to understand why users are willing or hesitant to adopt the e-wallet. Supporting the Bank Negara Malaysia’s on the digital banking reforms, the study aims to accelerate further on the benefit and risk of e-wallet usage in Malaysia. A survey consists of eight components on benefits and risks on e-wallet has been conducted among the early adopters. The results reveal that the intention to use e-wallet is high. Economic benefit is the main factor of the e-wallet usage. However, the users responded negatively on the risks; signifying that stronger framework on the risk management should be established further.

Paper Citation

in Harvard Style

Mohamad Shafi R. and Misman F. (2019). The Perceived Benefit and Risk Framework of E-Wallet Adoption among the Early Adopters in Malaysia. In Proceedings of the 2nd Economics and Business International Conference - Volume 1: EBIC, ISBN 978-989-758-498-5, pages 579-584. DOI: 10.5220/0009326905790584

in Bibtex Style

@conference{ebic19,
author={Roslina Hj. Mohamad Shafi and Faridah Najuna Misman},
title={The Perceived Benefit and Risk Framework of E-Wallet Adoption among the Early Adopters in Malaysia},
booktitle={Proceedings of the 2nd Economics and Business International Conference - Volume 1: EBIC,},
year={2019},
pages={579-584},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0009326905790584},
isbn={978-989-758-498-5},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 2nd Economics and Business International Conference - Volume 1: EBIC,
TI - The Perceived Benefit and Risk Framework of E-Wallet Adoption among the Early Adopters in Malaysia
SN - 978-989-758-498-5
AU - Mohamad Shafi R.
AU - Misman F.
PY - 2019
SP - 579
EP - 584
DO - 10.5220/0009326905790584