Internal and External Factors That Influence Behaviour of Physicians in Charge of Service (DPJP) within Completeness of JKN Inpatient Discharge Summary in St. Carolus Hospital

Demi Sahhan, Syefira Salsabila, Witri Qomarania

2019

Abstract

The incomplete discharge summary can allow inaccuracies in the diagnosis code and affect the INA-CBGs payment rates, thereby impacting the JKN patient claim process. Completeness of filling discharge summaries is the responsibility of Physicians in Charge of Services (DPJP) as a direct implementer of services in hospitals. This study aims to analyze the influence of internal and external factors on DPJP’s behavior within completeness JKN inpatient discharge summaries. This research is a quantitative study with a cross-sectional research design. The population in this study is DPJP as many as 46. The sample used a saturated sample. Based on the results of multiple linear regression analysis, internal factors (gender, personality) and external factors (education, work environment) simultaneously have no significant effect on DPJP’s behavior in completeness JKN inpatient discharge summaries (p-value 0.070). While partially internal factors (personality) significantly influence DPJP’s behavior in filling JKN discharge summaries (p.value 0.033) and other variables do not. In conclusion, there is no influence between internal and external factors simultaneously on DPJP's behavior in filling out discharge summaries. While partially internal factors (personality) significantly influence the behavior of DPJP in filling JKN discharge summaries at Carolus Hospital.

Paper Citation

in Harvard Style

Sahhan D., Salsabila S. and Qomarania W. (2019). Internal and External Factors That Influence Behaviour of Physicians in Charge of Service (DPJP) within Completeness of JKN Inpatient Discharge Summary in St. Carolus Hospital.In Proceedings of the 1st International Conference on Health - Volume 1: ICOH, ISBN 978-989-758-454-1, pages 152-158. DOI: 10.5220/0009570201520158

in Bibtex Style

@conference{icoh19,
author={Demi Sahhan and Syefira Salsabila and Witri Qomarania},
title={Internal and External Factors That Influence Behaviour of Physicians in Charge of Service (DPJP) within Completeness of JKN Inpatient Discharge Summary in St. Carolus Hospital},
booktitle={Proceedings of the 1st International Conference on Health - Volume 1: ICOH,},
year={2019},
pages={152-158},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0009570201520158},
isbn={978-989-758-454-1},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 1st International Conference on Health - Volume 1: ICOH,
TI - Internal and External Factors That Influence Behaviour of Physicians in Charge of Service (DPJP) within Completeness of JKN Inpatient Discharge Summary in St. Carolus Hospital
SN - 978-989-758-454-1
AU - Sahhan D.
AU - Salsabila S.
AU - Qomarania W.
PY - 2019
SP - 152
EP - 158
DO - 10.5220/0009570201520158