Effects of Fulfilling Psychological Contracts and Job Characteristics towards Organizational Citizenship Behavior Mediated by Perceived Organizational Support at the SMEs Culinary in Yogyakarta

Istiana Rahatmawati, Yuni Siswanti, Ernawati

2019

Abstract

This study aims to examine and analyse the direct influence of fulfilment of Psychological Contracts on OCB (Organizational Citizenship Behavior), the direct influence of Job Characteristics on OCB, the indirect effect of Fulfillment of Psychological Contracts on OCB through POS, and the indirect effect of Job Characteristics on OCB through POS 68 employees from SMEs culinary in Yogyakarta. The method used in sampling is a census, with a population of 68 employees. The analytical method used is Path Analysis. The results found that: 1) There is a direct and significant effect of fulfilling Psychological Contracts on OCB; 2) There is a direct and significant influence of Job characteristics on OCB; 3) There is an indirect and significant effect on fulfilling Psychological Contracts on OCB mediated by POS; 4) There is an indirect and significant influence of Job Characteristics on OCB mediated by POS.

Paper Citation

in Harvard Style

Rahatmawati I., Siswanti Y. and Ernawati. (2019). Effects of Fulfilling Psychological Contracts and Job Characteristics towards Organizational Citizenship Behavior Mediated by Perceived Organizational Support at the SMEs Culinary in Yogyakarta.In Proceedings of the International Conference of Business, Economy, Entrepreneurship and Management - Volume 1: ICBEEM, ISBN 978-989-758-471-8, pages 228-232. DOI: 10.5220/0009961602280232

in Bibtex Style

@conference{icbeem19,
author={Istiana Rahatmawati and Yuni Siswanti and Ernawati},
title={Effects of Fulfilling Psychological Contracts and Job Characteristics towards Organizational Citizenship Behavior Mediated by Perceived Organizational Support at the SMEs Culinary in Yogyakarta},
booktitle={Proceedings of the International Conference of Business, Economy, Entrepreneurship and Management - Volume 1: ICBEEM,},
year={2019},
pages={228-232},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0009961602280232},
isbn={978-989-758-471-8},
}

in EndNote Style

TY - CONF

JO - Proceedings of the International Conference of Business, Economy, Entrepreneurship and Management - Volume 1: ICBEEM,
TI - Effects of Fulfilling Psychological Contracts and Job Characteristics towards Organizational Citizenship Behavior Mediated by Perceived Organizational Support at the SMEs Culinary in Yogyakarta
SN - 978-989-758-471-8
AU - Rahatmawati I.
AU - Siswanti Y.
AU - Ernawati.
PY - 2019
SP - 228
EP - 232
DO - 10.5220/0009961602280232