Analysis of Sweetpeasbabynkids Customers using JNE Logistics Services and J&T Express at Shopee

Shinta Wahyu Hati, Nur Anisa

2020

Abstract

The purpose of this study was to determine the analysis results of Sweetpeasbabynkids customers who use JNE and J&T Express logistics delivery services. The sampling uses purposive sampling techniques. The data used are primary data obtained by distributing questionnaires to Sweetpeasbabynkids customers who shop at Shopee using JNE services and J&T Express logistics delivery. The analysis technique used is descriptive statistics using SPSS version 25 for windows. The results of data analysis show that from the perception of J&T Express customers, the company sends the orders to customers faster, safer in sending orders to customers, and more responsible in solving shipping problems than JNE.

Paper Citation

in Harvard Style

Hati S. and Anisa N. (2020). Analysis of Sweetpeasbabynkids Customers using JNE Logistics Services and J&T Express at Shopee. In Proceedings of the 2nd International Conference on Applied Economics and Social Science - Volume 1: ICAESS, ISBN 978-989-758-517-3, pages 253-262. DOI: 10.5220/0010353902530262

in Bibtex Style

@conference{icaess20,
author={Shinta Wahyu Hati and Nur Anisa},
title={Analysis of Sweetpeasbabynkids Customers using JNE Logistics Services and J&T Express at Shopee},
booktitle={Proceedings of the 2nd International Conference on Applied Economics and Social Science - Volume 1: ICAESS,},
year={2020},
pages={253-262},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010353902530262},
isbn={978-989-758-517-3},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 2nd International Conference on Applied Economics and Social Science - Volume 1: ICAESS,
TI - Analysis of Sweetpeasbabynkids Customers using JNE Logistics Services and J&T Express at Shopee
SN - 978-989-758-517-3
AU - Hati S.
AU - Anisa N.
PY - 2020
SP - 253
EP - 262
DO - 10.5220/0010353902530262