Knowledge Sharing Live Streams: Real-time and On-demand Engagement

Leonardo Fonseca, Simone Barbosa

2021

Abstract

Live streams have been gaining importance in Human-Computer Interaction research and practice. A specific type of these broadcasts is the knowledge sharing live stream (KSLS). Embrapa (Brazilian Agricultural Research Corporation) uses KSLSs to disseminate its research results. In this paper we investigate its audience engaged with the material at different moments. We monitored nine of Embrapa’s broadcasts, applied an online survey to the viewers, analyzed access statistics and conducted semi-structured interviews. Our goal was to contrast our findings in KSLS’s audience engagement in live and on-demand periods with the literature on this topic, answering the following research questions: How does the engagement of KSLSs viewers differ in real-time and on-demand? Which features could increase this engagement in these two different periods? In this way, according to our results, the takeaways of this work are i) the live period attracted the public more and promoted more interactions, ii) the live audience wishes that the video be made available on-demand, iii) new features, such as support for content documentation, multiple-choice questions, and temporal segmentation could increase the engagement in real-time and on-demand moments, and iv) our public did not have a large preference for interacting via audio in the chat.

Paper Citation

in Harvard Style

Fonseca L. and Barbosa S. (2021). Knowledge Sharing Live Streams: Real-time and On-demand Engagement. In Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-509-8, pages 441-450. DOI: 10.5220/0010401104410450

in Bibtex Style

@conference{iceis21,
author={Leonardo Fonseca and Simone Barbosa},
title={Knowledge Sharing Live Streams: Real-time and On-demand Engagement},
booktitle={Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2021},
pages={441-450},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010401104410450},
isbn={978-989-758-509-8},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - Knowledge Sharing Live Streams: Real-time and On-demand Engagement
SN - 978-989-758-509-8
AU - Fonseca L.
AU - Barbosa S.
PY - 2021
SP - 441
EP - 450
DO - 10.5220/0010401104410450