Does Fractal Enterprise Model Fit Operational Decision Making?

Victoria Klyukina, Ilia Bider, Ilia Bider, Erik Perjons

2021

Abstract

The paper reports on testing suitability of using a so-called Fractal Enterprise Model (FEM) in operational decision making. The project in which the testing has been done aimed at identifying areas for cost reduction improvements in a support department of a European branch of an international high-tech concern. The idea was to use modeling of the department’s operational activities on the intermediate level of details, just enough to identify the areas that need attention or provide an opportunity for cost reduction. FEM connects enterprise business processes with assets that are used in and are managed by these processes. It also allows to split a process into subprocesses in order to reach an intermediate level of details. The split is done by using a special type of assets called stock, which, for example, could be a stock of orders or a stock of parts to be used in an assembly process. The experience from the project shows that the level of details that has been achieved by using FEM is sufficient to understand the activities being completed by the department and identify possible ways for improvements. Furthermore, two generic patterns that can help to identify some areas of improvement have been established; these can be used in other projects.

Paper Citation

in Harvard Style

Klyukina V., Bider I. and Perjons E. (2021). Does Fractal Enterprise Model Fit Operational Decision Making?. In Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-509-8, pages 613-624. DOI: 10.5220/0010407306130624

in Bibtex Style

@conference{iceis21,
author={Victoria Klyukina and Ilia Bider and Erik Perjons},
title={Does Fractal Enterprise Model Fit Operational Decision Making?},
booktitle={Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2021},
pages={613-624},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010407306130624},
isbn={978-989-758-509-8},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - Does Fractal Enterprise Model Fit Operational Decision Making?
SN - 978-989-758-509-8
AU - Klyukina V.
AU - Bider I.
AU - Perjons E.
PY - 2021
SP - 613
EP - 624
DO - 10.5220/0010407306130624