An Integrated Task and Personnel Scheduling Problem to Optimize Distributed Services in Hospitals

Nícolas Campana, Giorgio Zucchi, Giorgio Zucchi, Manuel Iori, Carlo Magni, Anand Subramanian

2021

Abstract

This paper addresses a real-life task and personnel scheduling problem arising in a large Italian company that needs to provide cleaning services inside a hospital. In this case study, the challenge is to determine a schedule of the employees to clean the whole hospital aiming to minimize the total labor cost, taking into account the fact that the building is a complex structure with multiple levels and each room has different peculiarity. To solve the problem, we propose a three-step approach using mathematical models and metaheuristic algorithms. The solution obtained indicates that the schedule attained by our method is better than the one generated by the company. In addition, to test and validate our approach more thoroughly, a set of artificial instances have been created. The results indicate that our method can help organizations to quickly generate and test a large variety of solutions. Our findings can be of general interest for other personnel scheduling problems involving distributed services.

Paper Citation

in Harvard Style

Campana N., Zucchi G., Iori M., Magni C. and Subramanian A. (2021). An Integrated Task and Personnel Scheduling Problem to Optimize Distributed Services in Hospitals. In Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 1: ICEIS, ISBN 978-989-758-509-8, pages 463-472. DOI: 10.5220/0010441804630472

in Bibtex Style

@conference{iceis21,
author={Nícolas Campana and Giorgio Zucchi and Manuel Iori and Carlo Magni and Anand Subramanian},
title={An Integrated Task and Personnel Scheduling Problem to Optimize Distributed Services in Hospitals},
booktitle={Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 1: ICEIS,},
year={2021},
pages={463-472},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010441804630472},
isbn={978-989-758-509-8},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 1: ICEIS,
TI - An Integrated Task and Personnel Scheduling Problem to Optimize Distributed Services in Hospitals
SN - 978-989-758-509-8
AU - Campana N.
AU - Zucchi G.
AU - Iori M.
AU - Magni C.
AU - Subramanian A.
PY - 2021
SP - 463
EP - 472
DO - 10.5220/0010441804630472