Reframing the Fake News Problem: Social Media Interaction Design to Make the Truth Louder

Safat Siddiqui, Mary Maher

2021

Abstract

This paper brings a new perspective in social media interaction design that reframes the problem of misinformation spreading on social platforms as an opportunity for UX researchers to design interactive experiences for social media users to make the truth louder. We focus on users’ interaction tendencies to promote 2 target behaviors for the social media users: 1. Users interact more with credible helpful information, and 2. Users interact less with harmful unverified information. The existing platform-based interventions assist users in getting context and making informed decisions about the information they consume and share on the platform, independently of users’ interaction tendencies on social platforms. But social media users exhibit different interaction behaviors - active users on social platforms tend to interact with content and other users often. In contrast, passive users prefer to avoid the interactions that produce digital footprints. This paper presents a theoretical basis and 3 design principles to pursue the new research perspective - it builds on the Fogg behavior model (FBM) to transform users’ interaction behaviors to mitigate the fake news problem, describes users’ active-passive interactions tendencies as a basis for design, and presents the 2 target interaction behaviors to prompt on social platforms.

Paper Citation

in Harvard Style

Siddiqui S. and Maher M. (2021). Reframing the Fake News Problem: Social Media Interaction Design to Make the Truth Louder. In Proceedings of the 5th International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA, ISBN 978-989-758-538-8, pages 158-165. DOI: 10.5220/0010658200003060

in Bibtex Style

@conference{chira21,
author={Safat Siddiqui and Mary Maher},
title={Reframing the Fake News Problem: Social Media Interaction Design to Make the Truth Louder},
booktitle={Proceedings of the 5th International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA,},
year={2021},
pages={158-165},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010658200003060},
isbn={978-989-758-538-8},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 5th International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA,
TI - Reframing the Fake News Problem: Social Media Interaction Design to Make the Truth Louder
SN - 978-989-758-538-8
AU - Siddiqui S.
AU - Maher M.
PY - 2021
SP - 158
EP - 165
DO - 10.5220/0010658200003060