Implementation and Repeatability Aspects Combined with Refactoring for a Reviews Manager System

Agorakis Bompotas, Aristidis Ilias, Andreas Kanavos, Panayiotis Kechagias, Panayiotis Arvanitakis, Nikos Zotos, Konstantinos Kovas, Christos Makris

2021

Abstract

With the advent of social media, there is a data abundance so that analytics can be reliably designed for ultimately providing valuable information towards a given product or service. Hotel customers express reviews for every accommodation service provided and/or for the accommodation as a whole. On the other hand, reviews are particularly interested for the tourism industry in order to extract customers’ opinions and aspects, which will assist them to improve their provided services. In this paper, we delve into the detail of design and implementation of a system that initially utilizes some pre-processing techniques, as classic Natural Language Processing approaches, namely TF-IDF bag of words and word embeddings, are employed. These approaches can be further used as the input of various classifiers and Long Short Term Memory Neural Networks. The main aspects of this system have been described in (Bompotas et al., 2020a) and (Bompotas et al., 2020b). In the present article we essentially refactor the system that was described in and by embedding in the implementation the Latent Dirichlet Allocation (LDA) component and perform a repeatibility study on the experimental findings that were reported in (Bompotas et al., 2020a) depicting that its experimental findings are valid.

Paper Citation

in Harvard Style

Bompotas A., Ilias A., Kanavos A., Kechagias P., Arvanitakis P., Zotos N., Kovas K. and Makris C. (2021). Implementation and Repeatability Aspects Combined with Refactoring for a Reviews Manager System. In Proceedings of the 17th International Conference on Web Information Systems and Technologies - Volume 1: DMMLACS, ISBN 978-989-758-536-4, pages 607-615. DOI: 10.5220/0010727000003058

in Bibtex Style

@conference{dmmlacs21,
author={Agorakis Bompotas and Aristidis Ilias and Andreas Kanavos and Panayiotis Kechagias and Panayiotis Arvanitakis and Nikos Zotos and Konstantinos Kovas and Christos Makris},
title={Implementation and Repeatability Aspects Combined with Refactoring for a Reviews Manager System},
booktitle={Proceedings of the 17th International Conference on Web Information Systems and Technologies - Volume 1: DMMLACS,},
year={2021},
pages={607-615},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010727000003058},
isbn={978-989-758-536-4},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 17th International Conference on Web Information Systems and Technologies - Volume 1: DMMLACS,
TI - Implementation and Repeatability Aspects Combined with Refactoring for a Reviews Manager System
SN - 978-989-758-536-4
AU - Bompotas A.
AU - Ilias A.
AU - Kanavos A.
AU - Kechagias P.
AU - Arvanitakis P.
AU - Zotos N.
AU - Kovas K.
AU - Makris C.
PY - 2021
SP - 607
EP - 615
DO - 10.5220/0010727000003058