Survey on Mobile Banking and e-Wallet Usage and its Security Concerns

Anubhav Bose, Chetna Choudhary, Sunil Kumar Chowdhary, Manoj Kumar

2021

Abstract

The rapid development in Information Technology has led to the introduction of many new technologies in every aspect of our life. It has significantly contributed to the field of online transactions. As mobile technology continuously grows, it has resulted in a rapid increase in transactions through mobile devices. It has revolutionized e-banking and virtual money transactions by providing ease of quick transfer of money from any location. Demonetization in India has further facilitated the use of mobile wallets as it encourages cashless transactions online. There has also been a significant rise in usage of mobile banking during demonetization as it saves a lot of time and effort to transact. However, there are many security concerns for consumers due to the unfamiliarity and complexity of mobile devices and their associated technologies. The major concern for users is the protection of their personal identification information and stealing of sensitive payment information. This paper intends to study the usage patterns of mobile banking and E wallets and identify the concerns related to security and privacy issues among the masses in the Indian context.

Paper Citation

in Harvard Style

Bose A., Choudhary C., Chowdhary S. and Kumar M. (2021). Survey on Mobile Banking and e-Wallet Usage and its Security Concerns. In Proceedings of the 1st International Conference on Innovation in Computer and Information Science - Volume 1: ICICIS, ISBN 978-989-758-577-7, pages 13-17. DOI: 10.5220/0010789600003167

in Bibtex Style

@conference{icicis21,
author={Anubhav Bose and Chetna Choudhary and Sunil Kumar Chowdhary and Manoj Kumar},
title={Survey on Mobile Banking and e-Wallet Usage and its Security Concerns},
booktitle={Proceedings of the 1st International Conference on Innovation in Computer and Information Science - Volume 1: ICICIS,},
year={2021},
pages={13-17},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010789600003167},
isbn={978-989-758-577-7},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 1st International Conference on Innovation in Computer and Information Science - Volume 1: ICICIS,
TI - Survey on Mobile Banking and e-Wallet Usage and its Security Concerns
SN - 978-989-758-577-7
AU - Bose A.
AU - Choudhary C.
AU - Chowdhary S.
AU - Kumar M.
PY - 2021
SP - 13
EP - 17
DO - 10.5220/0010789600003167