Collaborative Business Model Structures for a Digital Care Platform: Value Proposition, Partners, Customer Relations, and Revenues

Jelena Bleja, Sara Neumann, Tim Krüger, Uwe Grossmann

2022

Abstract

The shortage of skilled workers and complex challenges arising from the aging of society, emphasize the relevance of collaboration between stakeholders. Furthermore, a collaboration between interdisciplinary stakeholders gather expertise and practical knowledge to successfully establish a collaborative business model on the market. Especially in the care sector, this need becomes clear. For this, a digital care platform is developed to efficiently manage the shortage of skilled workers, connect people with assistant needs and service providers in a cost-efficient manner and distribute efficiency gains throughout the collaboration network. This makes a collaborative business model that presents the way collaboration is to be built necessary and shows financing as well as efficiency gains and revenue allocation possibilities between the stakeholders. Thus, collaborative business model structures are presented in this paper to show how a collaboration of stakeholders can be successful. The analyses show the many possibilities to finance a care platform depending on the chosen business model. Especially promising seems to be a combination of financing models. The identified further challenge is to emphasize the added value a care platform brings to service providers and users alike.

Paper Citation

in Harvard Style

Bleja J., Neumann S., Krüger T. and Grossmann U. (2022). Collaborative Business Model Structures for a Digital Care Platform: Value Proposition, Partners, Customer Relations, and Revenues. In Proceedings of the 19th International Conference on Smart Business Technologies - Volume 1: ICSBT, ISBN 978-989-758-587-6, pages 111-119. DOI: 10.5220/0011143300003280

in Bibtex Style

@conference{icsbt22,
author={Jelena Bleja and Sara Neumann and Tim Krüger and Uwe Grossmann},
title={Collaborative Business Model Structures for a Digital Care Platform: Value Proposition, Partners, Customer Relations, and Revenues},
booktitle={ Proceedings of the 19th International Conference on Smart Business Technologies - Volume 1: ICSBT,},
year={2022},
pages={111-119},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011143300003280},
isbn={978-989-758-587-6},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 19th International Conference on Smart Business Technologies - Volume 1: ICSBT,
TI - Collaborative Business Model Structures for a Digital Care Platform: Value Proposition, Partners, Customer Relations, and Revenues
SN - 978-989-758-587-6
AU - Bleja J.
AU - Neumann S.
AU - Krüger T.
AU - Grossmann U.
PY - 2022
SP - 111
EP - 119
DO - 10.5220/0011143300003280