Therapeutic Communication of Health Workers Against Covid-19 Survivors in Medan City

Dewi Kurniawati

2022

Abstract

The corona virus has been designated as a global pandemic outbreak by the world health organization (WHO) thereby increasing the anxiety of people all over the world. Many people have been affected, especially those who are Covid-19 survivors who need treatment. Good service and communication can motivate patients to get well soon when they get sick. During the Covid-19 pandemic, many health workers (nakes) were treating patients who contracted the disease due to the Covid-19 virus. Health workers not only take care of patients physically but also need to establish good communication with patients so that the mental condition of the patient can also be motivated to recover from illness. The purpose of this study was to analyze the therapeutic communication of health workers in the recovery of Covid patients in the city of Medan. To see the inhibiting factors in the therapeutic communication of health workers in the recovery of Covid-19 patients in Medan. In this study, the research design used qualitative research methods with in-depth observations and interviews with informants. The informants in this study were health workers (NAKES) in the city of Medan who would be selected according to the research criteria. The results showed that the role of health workers in conducting therapeutic communication with patients was proven to be able to reduce the patient’s psychological burden such as fear and anxiety about the impact of this virus which in turn could accelerate the patient’s recovery period, especially for patients who follow the health advice of the health worker. the inhibiting factor in healing patients is the large number of negative news that can trigger bad thoughts in patients so that their health becomes bad again.

Paper Citation

in Harvard Style

Kurniawati D. (2022). Therapeutic Communication of Health Workers Against Covid-19 Survivors in Medan City. In Proceedings of the 4th International Conference on Social and Political Development - Volume 1: ICOSOP, ISBN 978-989-758-618-7, SciTePress, pages 35-39. DOI: 10.5220/0011509500003460

in Bibtex Style

@conference{icosop22,
author={Dewi Kurniawati},
title={Therapeutic Communication of Health Workers Against Covid-19 Survivors in Medan City},
booktitle={Proceedings of the 4th International Conference on Social and Political Development - Volume 1: ICOSOP,},
year={2022},
pages={35-39},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011509500003460},
isbn={978-989-758-618-7},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 4th International Conference on Social and Political Development - Volume 1: ICOSOP,
TI - Therapeutic Communication of Health Workers Against Covid-19 Survivors in Medan City
SN - 978-989-758-618-7
AU - Kurniawati D.
PY - 2022
SP - 35
EP - 39
DO - 10.5220/0011509500003460
PB - SciTePress