Quality Services for Elementary Schools in Medan City

Zoraya Alfathin Rangkuti, Mohammad Rangkuti

2022

Abstract

Information is a discourse that serves to become knowledge for those who receive it. This study aims to analyze how the process of illegal levies that occur in elementary and middle schools from the information submitted. As well as analyzing what are the causes of illegal levies in elementary and middle schools in Medan City. As there are reports from the KPK, ORI (Ombudsman of the Republic of Indonesia), and the Mass Media which state that there are still illegal levies in the education sector in Medan City. The method used in this research is a descriptive qualitative method with a case study approach to determine the specifications of the information. Based on the results of this study, illegal levies in primary and secondary schools still occur in all processes of the education system, such as new student admissions (input), learning period (process), and completion of study period (output). Illegal levies in public services in primary and secondary schools are caused by economic factors because there is an unbalance between receipts and expenditures by bureaucrats and illegal levies are also caused by cultural factors that have been used since the days of the Kingdom. Illegal levies also occur due to inconsistent or changing regulatory factors.

Paper Citation

in Harvard Style

Alfathin Rangkuti Z. and Rangkuti M. (2022). Quality Services for Elementary Schools in Medan City. In Proceedings of the 4th International Conference on Social and Political Development - Volume 1: ICOSOP, ISBN 978-989-758-618-7, SciTePress, pages 110-116. DOI: 10.5220/0011541000003460

in Bibtex Style

@conference{icosop22,
author={Zoraya Alfathin Rangkuti and Mohammad Rangkuti},
title={Quality Services for Elementary Schools in Medan City},
booktitle={Proceedings of the 4th International Conference on Social and Political Development - Volume 1: ICOSOP,},
year={2022},
pages={110-116},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011541000003460},
isbn={978-989-758-618-7},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 4th International Conference on Social and Political Development - Volume 1: ICOSOP,
TI - Quality Services for Elementary Schools in Medan City
SN - 978-989-758-618-7
AU - Alfathin Rangkuti Z.
AU - Rangkuti M.
PY - 2022
SP - 110
EP - 116
DO - 10.5220/0011541000003460
PB - SciTePress