Modern Model of Food-service Management in Railway Transport

Roza Timakova, Roza Timakova, Evgeniya Samoylova

2022

Abstract

In the competitive environment of the transport industry, the issues of providing passenger service in railway transport have become conceptual importance. The change in the trajectory of the tourism and hospitality sector development aimed at the domestic tourist market and the reduction in air traffic at this stage due to objective reasons allows Russian Railways to strengthen its position. The developed food service management model based on the proposed innovative solutions of a product, marketing, process, and organizational nature is a potential resource project for the formation of a customer-oriented service. As a niche product service, an improved branded concept of the RW food is proposed as a result of the building new service standards, the use of innovative production technologies, the digitization of customer services and business processes, and the improvement of the quality of service, which will contribute to the promotion of a complex product in railway transport—passenger transportation, and growth of the economic efficiency of the Russian Railways.

Paper Citation

in Harvard Style

Timakova R. and Samoylova E. (2022). Modern Model of Food-service Management in Railway Transport. In Proceedings of the 1st International Scientific and Practical Conference on Transport: Logistics, Construction, Maintenance, Management - Volume 1: TLC2M; ISBN 978-989-758-606-4, SciTePress, pages 108-113. DOI: 10.5220/0011579800003527

in Bibtex Style

@conference{tlc2m22,
author={Roza Timakova and Evgeniya Samoylova},
title={Modern Model of Food-service Management in Railway Transport},
booktitle={Proceedings of the 1st International Scientific and Practical Conference on Transport: Logistics, Construction, Maintenance, Management - Volume 1: TLC2M},
year={2022},
pages={108-113},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011579800003527},
isbn={978-989-758-606-4},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 1st International Scientific and Practical Conference on Transport: Logistics, Construction, Maintenance, Management - Volume 1: TLC2M
TI - Modern Model of Food-service Management in Railway Transport
SN - 978-989-758-606-4
AU - Timakova R.
AU - Samoylova E.
PY - 2022
SP - 108
EP - 113
DO - 10.5220/0011579800003527
PB - SciTePress