A Survey of Socio-Emotional Strategies for Generation-Based Conversational Agents

Lorraine Vanel, Lorraine Vanel, Alya Yacoubi, Chloé Clavel

2023

Abstract

As dialogue systems are expected to display more and more “human” features, a subfield of conversational artificial intelligence (AI) has emerged, aiming to make virtual agents socially competent. As the common outlook firmly places emotion in the domain of chit-chatting, most of the studies tackle the problem of social behaviour in open domain applications. In this paper, we provide an overview of such approaches and think about how they can be applied to a task-oriented setting. The angle we explore is the influence of data on socio-emotional neural generation models. We focus on three aspects: dialogue strategies, emotional strategies and persona.

Paper Citation

in Harvard Style

Vanel L., Yacoubi A. and Clavel C. (2023). A Survey of Socio-Emotional Strategies for Generation-Based Conversational Agents. In Proceedings of the 15th International Conference on Agents and Artificial Intelligence - Volume 3: ICAART, ISBN 978-989-758-623-1, pages 185-192. DOI: 10.5220/0011632400003393

in Bibtex Style

@conference{icaart23,
author={Lorraine Vanel and Alya Yacoubi and Chloé Clavel},
title={A Survey of Socio-Emotional Strategies for Generation-Based Conversational Agents},
booktitle={Proceedings of the 15th International Conference on Agents and Artificial Intelligence - Volume 3: ICAART,},
year={2023},
pages={185-192},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011632400003393},
isbn={978-989-758-623-1},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 15th International Conference on Agents and Artificial Intelligence - Volume 3: ICAART,
TI - A Survey of Socio-Emotional Strategies for Generation-Based Conversational Agents
SN - 978-989-758-623-1
AU - Vanel L.
AU - Yacoubi A.
AU - Clavel C.
PY - 2023
SP - 185
EP - 192
DO - 10.5220/0011632400003393