Hypermediation Functionalities in Digital Platforms for Collaborative and Social Interaction

Eliza Oliveira, Oksana Tymoshchuck, Eveline Sacramento, André Branco, Daniel Carvalho, Luis Pedro, Maria Antunes, Ana Almeida, Fernando Ramos

2023

Abstract

The purpose of this article is to identify how Mobile Apps/Platforms have promoted Hypermediation Processes, establishing functionalities that enhance hypermediation. This determines how it improves interactions and audience engagement with online media content, allowing the user to not only be a passive spectator but also actively participate through the interaction provided by the system. Considering that the hypermediation concept is still not widely established, a theoretical introduction is presented, aiming to define it. To map the hypermediation traits, we conducted a systematic literature review to identify functionalities that enhance hypermediation in current mobile apps/platforms. It comprises articles from Scopus and Web of Science databases, published between 2016 and 2021. Further, the research strategy used keywords in English and Spanish, and it was made in accordance with the PRISMA Statement. A total of 29 articles were analysed to identify hypermediation functionalities that play a relevant role in fostering communication and engagement in collaborative and social interaction contexts. Simultaneously, this article discusses how hypermediation can be understood in the CeNTER platform scope as an example of a digital platform for community-led initiatives. This study’s results made it possible to identify the functionalities of hypermediation that are essential to promote community initiatives and local development.

Paper Citation

in Harvard Style

Oliveira E., Tymoshchuck O., Sacramento E., Branco A., Carvalho D., Pedro L., Antunes M., Almeida A. and Ramos F. (2023). Hypermediation Functionalities in Digital Platforms for Collaborative and Social Interaction. In Proceedings of the 25th International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-648-4, SciTePress, pages 320-327. DOI: 10.5220/0011965900003467

in Bibtex Style

@conference{iceis23,
author={Eliza Oliveira and Oksana Tymoshchuck and Eveline Sacramento and André Branco and Daniel Carvalho and Luis Pedro and Maria Antunes and Ana Almeida and Fernando Ramos},
title={Hypermediation Functionalities in Digital Platforms for Collaborative and Social Interaction},
booktitle={Proceedings of the 25th International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2023},
pages={320-327},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011965900003467},
isbn={978-989-758-648-4},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 25th International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - Hypermediation Functionalities in Digital Platforms for Collaborative and Social Interaction
SN - 978-989-758-648-4
AU - Oliveira E.
AU - Tymoshchuck O.
AU - Sacramento E.
AU - Branco A.
AU - Carvalho D.
AU - Pedro L.
AU - Antunes M.
AU - Almeida A.
AU - Ramos F.
PY - 2023
SP - 320
EP - 327
DO - 10.5220/0011965900003467
PB - SciTePress