Exploring Situational Leadership Using Critical Incident Technique in the Times of COVID-19

Tshidi Machaba, Melani Prinsloo, Malcolm Ferguson, Pedro Ribeiro

2023

Abstract

The success of any project is a direct function of project leadership. Projects undertaken in a changing environment require project managers who can adapt their leadership style on demand. This study focuses on the impact of situational leadership in times of crisis, specifically during the period of the COVID-19 pandemic. The methodology used was the critical incident technique, carried out through interviews with project managers and the analysis of 128 incidents described by respondents. It was found that 78% of the project managers used more than one type of leadership and 82% used the directive type. Based on this research, it was possible to develop a set of rules for effective leadership in troubled situations.

Paper Citation

in Harvard Style

Machaba T., Prinsloo M., Ferguson M. and Ribeiro P. (2023). Exploring Situational Leadership Using Critical Incident Technique in the Times of COVID-19. In Proceedings of the 5th International Conference on Finance, Economics, Management and IT Business - Volume 1: FEMIB, ISBN 978-989-758-646-0, SciTePress, pages 98-106. DOI: 10.5220/0011974200003494

in Bibtex Style

@conference{femib23,
author={Tshidi Machaba and Melani Prinsloo and Malcolm Ferguson and Pedro Ribeiro},
title={Exploring Situational Leadership Using Critical Incident Technique in the Times of COVID-19},
booktitle={Proceedings of the 5th International Conference on Finance, Economics, Management and IT Business - Volume 1: FEMIB,},
year={2023},
pages={98-106},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011974200003494},
isbn={978-989-758-646-0},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 5th International Conference on Finance, Economics, Management and IT Business - Volume 1: FEMIB,
TI - Exploring Situational Leadership Using Critical Incident Technique in the Times of COVID-19
SN - 978-989-758-646-0
AU - Machaba T.
AU - Prinsloo M.
AU - Ferguson M.
AU - Ribeiro P.
PY - 2023
SP - 98
EP - 106
DO - 10.5220/0011974200003494
PB - SciTePress