A New Approach to Addressing Uncertainty in Information Technology with Fuzzy Multi-Criteria Decision Analysis

Elissa Madi, Azwa Aziz, Binyamin Yusof

2023

Abstract

The problem of reasoning under uncertainty is widely recognised as significant in information technology, and a wide range of methods has been proposed to address this problem. Uncertainty happens when imperfect information is the only available source to solve it using quantitative methods. Therefore, there is a need to implement a qualitative method when no numerical information is available. Linguistic uncertainties related to the qualitative part must be considered and managed wisely. Such uncertainty commonly involves in decision-making problem which depends on human perceptions. This study explores the relationship and difference between two variables, namely the level of uncertainty to the input and the output changes based on multi-criteria decision analysis. There is a positive relationship between these two variables. The novel generation interval type-2 fuzzy membership function technique is proposed based on this. It can accurately map the decision maker’s perceptions to the fuzzy set model, reducing the potential for loss of information. In literature, the output ranking of the system is presented as a crisp number. However, this study proposed a new form of output in interval form based on multi-criteria decision analysis. Overall, this study provides new insight into how we should not ignore uncertainty when it affects the input. It provides an intelligent way to map human perceptions to the system using a fuzzy set.

Paper Citation

in Harvard Style

Madi E., Aziz A. and Yusof B. (2023). A New Approach to Addressing Uncertainty in Information Technology with Fuzzy Multi-Criteria Decision Analysis. In Proceedings of the 15th International Joint Conference on Computational Intelligence - Volume 1: FCTA; ISBN 978-989-758-674-3, SciTePress, pages 387-394. DOI: 10.5220/0012191800003595

in Bibtex Style

@conference{fcta23,
author={Elissa Madi and Azwa Aziz and Binyamin Yusof},
title={A New Approach to Addressing Uncertainty in Information Technology with Fuzzy Multi-Criteria Decision Analysis},
booktitle={Proceedings of the 15th International Joint Conference on Computational Intelligence - Volume 1: FCTA},
year={2023},
pages={387-394},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0012191800003595},
isbn={978-989-758-674-3},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 15th International Joint Conference on Computational Intelligence - Volume 1: FCTA
TI - A New Approach to Addressing Uncertainty in Information Technology with Fuzzy Multi-Criteria Decision Analysis
SN - 978-989-758-674-3
AU - Madi E.
AU - Aziz A.
AU - Yusof B.
PY - 2023
SP - 387
EP - 394
DO - 10.5220/0012191800003595
PB - SciTePress