Intellectual Capital as Sustainable Competitive Advantage in Business Performance

Prima Aprilyani Rambe, Azhar Maksum, Erlina, Zulkarnain

2023

Abstract

The objective was to do an analysis of how intellectual capital could have a competitive advantage for sustainability business performance in the Riau islands. This research utilized human capital, organizational capital, and customer capital to create intellectual capital. There were 179 respondents to answered the questionnaire. The study employed the Partial Least Squares (PLS) method for data analysis. Human, organizational, and relational capital are the keys to companies achieving competitive advantage and sustainable business performance. The research findings have resulted in the organization prioritizing human capital, which has led to a concerted effort to enhance and cultivate employees’ knowledge and abilities. It affected the company’s productivity and influenced business performance. Imitating human knowledge and skill is a difficult task and the most important resource for the company. Meanwhile, organizational capital and customer capital do not affect the business performance of Riau Island. The COVID-19 pandemic had a significant impact on several countries, including Indonesia, with a special focus on Riau Island. Most companies in Riau Island experienced changes in work systems and structures in their business activities. Intellectual capital is a critical and valuable asset for company innovation and human growth through the exchange of information. Investment in intellectual capital produces a greater competitive advantage, which influences the success of an organization. Increased company performance has an influence on business and economic sustainability, particularly for the inhabitants of the Riau archipelago.

Paper Citation

in Harvard Style

Aprilyani Rambe P., Maksum A., Erlina. and Zulkarnain. (2023). Intellectual Capital as Sustainable Competitive Advantage in Business Performance. In Proceedings of the 2nd Maritime, Economics and Business International Conference - Volume 1: MEBIC; ISBN 978-989-758-704-7, SciTePress, pages 167-177. DOI: 10.5220/0012649800003798

in Bibtex Style

@conference{mebic23,
author={Prima Aprilyani Rambe and Azhar Maksum and Erlina and Zulkarnain},
title={Intellectual Capital as Sustainable Competitive Advantage in Business Performance},
booktitle={Proceedings of the 2nd Maritime, Economics and Business International Conference - Volume 1: MEBIC},
year={2023},
pages={167-177},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0012649800003798},
isbn={978-989-758-704-7},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 2nd Maritime, Economics and Business International Conference - Volume 1: MEBIC
TI - Intellectual Capital as Sustainable Competitive Advantage in Business Performance
SN - 978-989-758-704-7
AU - Aprilyani Rambe P.
AU - Maksum A.
AU - Erlina.
AU - Zulkarnain.
PY - 2023
SP - 167
EP - 177
DO - 10.5220/0012649800003798
PB - SciTePress