Users Satisfaction with Electronic Health Records: Experience of the Rheumatology Department at CHU Ibn Rochd of Casablanca

Zakaria El Ouali, Samy Housbane, Khadija Azzabi, Kawtar Nassar, Saadia Janani

2023

Abstract

The medical record plays a key role for patients care and monitoring. It is considered as an indicator of the quality of care. The adoption of electronic health records requires a real strategy of implementation and needs constant monitoring to improve its function. The aim of this study was to evaluate the users’ satisfaction of electronic health records in the Rheumatology Department at the CHU Ibn Rochd of Casablanca. A descriptive cross-sectional study was carried out among all health professionals of the department to evaluate the satisfaction of the users in March 2022, after 18 months of using the electronic health records. The staff had an overall satisfaction of 96%, 84% felt that it improved the traceability of data, 88% found that it allowed easy access to patient data and 80% admitted that it improved the feeling of professionalism and was a teaching tool. Despite some constraints expressed by the department’s staff, the overall high satisfaction and contributions of the electronic health records indicate that this experience holds promise for widespread implementation throughout the entire university hospital via the Hospital Information System.

Paper Citation

in Harvard Style

El Ouali Z., Housbane S., Azzabi K., Nassar K. and Janani S. (2023). Users Satisfaction with Electronic Health Records: Experience of the Rheumatology Department at CHU Ibn Rochd of Casablanca. In Proceedings of the 1st International e-Health Forum - Volume 1: IeHF; ISBN 978-989-758-711-5, SciTePress, pages 21-24. DOI: 10.5220/0012769500003854

in Bibtex Style

@conference{iehf23,
author={Zakaria El Ouali and Samy Housbane and Khadija Azzabi and Kawtar Nassar and Saadia Janani},
title={Users Satisfaction with Electronic Health Records: Experience of the Rheumatology Department at CHU Ibn Rochd of Casablanca},
booktitle={Proceedings of the 1st International e-Health Forum - Volume 1: IeHF},
year={2023},
pages={21-24},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0012769500003854},
isbn={978-989-758-711-5},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 1st International e-Health Forum - Volume 1: IeHF
TI - Users Satisfaction with Electronic Health Records: Experience of the Rheumatology Department at CHU Ibn Rochd of Casablanca
SN - 978-989-758-711-5
AU - El Ouali Z.
AU - Housbane S.
AU - Azzabi K.
AU - Nassar K.
AU - Janani S.
PY - 2023
SP - 21
EP - 24
DO - 10.5220/0012769500003854
PB - SciTePress