Challenges in Metaverse Adoption on People, Process, and Technology Perspectives: A Review from the Five past Years

Simone C. dos Santos, Matheus Nobre, Sidarta Varela, Felipe Figueroa, Dairon Martins

2024

Abstract

The Metaverse represents a virtual world intrinsically connected to reality. Its essence lies in constructing a digital space encompassing different media types, merging uniquely with the real world. This environment’s innovation and its potential users’ attraction to immersive experiences bring countless opportunities for individuals and organizations, as highlighted in the Gartner Group Report on the "Top Strategic Technology Trends for 2023." However, significant opportunities also bring significant challenges. So, in this context, this paper presents the results of a Systematic Literature Review (SLR) study focusing on the challenges of using the Metaverse from the perspective of people, processes, and technology. Following Kitchenham and Charters (2007) guidelines, we analysed 55 studies from relevant sources to understand the intricate interaction between human elements, procedures involved, and technology within the context of the Metaverse. This review made it possible to present a comprehensive view of the challenges and obstacles in this field of investigation, offering insights into the quantity and quality of available evidence. The challenges identified in this study summarize the main academic contributions related to using the Metaverse in the last five years.

Paper Citation

in Harvard Style

C. dos Santos S., Nobre M., Varela S., Figueroa F. and Martins D. (2024). Challenges in Metaverse Adoption on People, Process, and Technology Perspectives: A Review from the Five past Years. In Proceedings of the 26th International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-758-692-7, SciTePress, pages 485-496. DOI: 10.5220/0012617800003690

in Bibtex Style

@conference{iceis24,
author={Simone C. dos Santos and Matheus Nobre and Sidarta Varela and Felipe Figueroa and Dairon Martins},
title={Challenges in Metaverse Adoption on People, Process, and Technology Perspectives: A Review from the Five past Years},
booktitle={Proceedings of the 26th International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2024},
pages={485-496},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0012617800003690},
isbn={978-989-758-692-7},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 26th International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - Challenges in Metaverse Adoption on People, Process, and Technology Perspectives: A Review from the Five past Years
SN - 978-989-758-692-7
AU - C. dos Santos S.
AU - Nobre M.
AU - Varela S.
AU - Figueroa F.
AU - Martins D.
PY - 2024
SP - 485
EP - 496
DO - 10.5220/0012617800003690
PB - SciTePress