Effective People Management Practices for Software Project Success

Marcelo Burkard, Lisandra Fontoura

2024

Abstract

Research on people management practices is crucial because they significantly influence the results of software projects, help improve decision compliance, and maintain a qualified workforce. However, there is a tendency for managers to rely on personal experience rather than evidence-based knowledge when implementing people management practices. Compiling good practices can assist managers in implementing people management practices, reducing resistance, and, at the same time, collecting indicators that can be used to evaluate the effectiveness of practices. This work documents good practices that can support people management in software projects based on the compilation of practices. To this end, we carried out a systematic literature review (SLR) to identify common problems in people management in software projects and effective practices to resolve them. Initially, SLR returned 2495 unduplicated primary studies. After a detailed analysis, 63 studies were selected and organized into nine problem categories and sixteen practices. Through a survey, these practices were validated by 31 software professionals, allowing them to be classified according to the general relevance of the practice and to resolve each associated problem. The findings reveal the predominance of interpersonal skills (soft skills) over technical skills (hard skills) and emphasize the importance of practices such as continuous feedback, open communication, and transparent management.

Paper Citation

in Harvard Style

Burkard M. and Fontoura L. (2024). Effective People Management Practices for Software Project Success. In Proceedings of the 26th International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-758-692-7, SciTePress, pages 206-213. DOI: 10.5220/0012675700003690

in Bibtex Style

@conference{iceis24,
author={Marcelo Burkard and Lisandra Fontoura},
title={Effective People Management Practices for Software Project Success},
booktitle={Proceedings of the 26th International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2024},
pages={206-213},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0012675700003690},
isbn={978-989-758-692-7},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 26th International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - Effective People Management Practices for Software Project Success
SN - 978-989-758-692-7
AU - Burkard M.
AU - Fontoura L.
PY - 2024
SP - 206
EP - 213
DO - 10.5220/0012675700003690
PB - SciTePress