Bridging Human and AI Decision-Making with LLMs: The RAGADA Approach

Tapio Pitkäranta, Leena Pitkäranta

2024

Abstract

The Retrieval Augmented Generation Algorithmic Decision Alignment (RAGADA) architecture is an advancement in AI-augmented decision-making for corporate environments. This paper discusses RAGADA’s innovative architecture that merges RAG and Multi-Agent System (MAS) with sophisticated business algorithms and dynamic interfaces, enhancing natural language interaction between AI systems and users. This fusion extends AI’s reach, facilitating adaptable decision-making tools for leaders, in line with evolving business strategies and ethical standards. Experimental validation of RAGADA within the banking sector, involving diverse stakeholder groups ranging from customers to business and ethical managers, confirms its effectiveness. The system adeptly translates natural language inquiries into actionable insights, thereby improving the user experience and decision-making transparency. This validation underscores RAGADA’s potential to transform stakeholder engagement and demonstrates a leap in utilizing AI for strategic and ethical business management.

Paper Citation

in Harvard Style

Pitkäranta T. and Pitkäranta L. (2024). Bridging Human and AI Decision-Making with LLMs: The RAGADA Approach. In Proceedings of the 26th International Conference on Enterprise Information Systems - Volume 1: ICEIS; ISBN 978-989-758-692-7, SciTePress, pages 812-819. DOI: 10.5220/0012705000003690

in Bibtex Style

@conference{iceis24,
author={Tapio Pitkäranta and Leena Pitkäranta},
title={Bridging Human and AI Decision-Making with LLMs: The RAGADA Approach},
booktitle={Proceedings of the 26th International Conference on Enterprise Information Systems - Volume 1: ICEIS},
year={2024},
pages={812-819},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0012705000003690},
isbn={978-989-758-692-7},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 26th International Conference on Enterprise Information Systems - Volume 1: ICEIS
TI - Bridging Human and AI Decision-Making with LLMs: The RAGADA Approach
SN - 978-989-758-692-7
AU - Pitkäranta T.
AU - Pitkäranta L.
PY - 2024
SP - 812
EP - 819
DO - 10.5220/0012705000003690
PB - SciTePress