Roadmap for Implementing Business Intelligence Systems in Higher Education Institutions: Validation of a Case Study at the University of Trás-os-Montes and Alto Douro

Romeu Sequeira, Arsénio Reis, Arsénio Reis, Frederico Branco, Frederico Branco, Paulo Alves

2024

Abstract

The adoption of effective policies and access to relevant information are critical to improving strategic management and performance monitoring in Higher Education Institutions (HEIs), which is essential to promote data-driven decision-making. This article describes how an HEI can carry out the validation process when implementing a Business Intelligence (BI) system, and provides a detailed guide to doing so. Through a case study at the University of Trás-os-Montes and Alto Douro, a structured roadmap is validated, which acts as a visual and sequential guide to facilitate the effective implementation of BI solutions. The validation carried out through semi-structured interviews with experts and evaluation of dashboards by user groups, not only confirms the applicability and efficiency of the proposed model but also emphasises its practical relevance, providing valuable insights for the adaptation and use of BI in different educational contexts.

Paper Citation

in Harvard Style

Sequeira R., Reis A., Branco F. and Alves P. (2024). Roadmap for Implementing Business Intelligence Systems in Higher Education Institutions: Validation of a Case Study at the University of Trás-os-Montes and Alto Douro. In Proceedings of the 21st International Conference on Smart Business Technologies - Volume 1: ICSBT; ISBN 978-989-758-710-8, SciTePress, pages 44-55. DOI: 10.5220/0012834900003764

in Bibtex Style

@conference{icsbt24,
author={Romeu Sequeira and Arsénio Reis and Frederico Branco and Paulo Alves},
title={Roadmap for Implementing Business Intelligence Systems in Higher Education Institutions: Validation of a Case Study at the University of Trás-os-Montes and Alto Douro},
booktitle={Proceedings of the 21st International Conference on Smart Business Technologies - Volume 1: ICSBT},
year={2024},
pages={44-55},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0012834900003764},
isbn={978-989-758-710-8},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 21st International Conference on Smart Business Technologies - Volume 1: ICSBT
TI - Roadmap for Implementing Business Intelligence Systems in Higher Education Institutions: Validation of a Case Study at the University of Trás-os-Montes and Alto Douro
SN - 978-989-758-710-8
AU - Sequeira R.
AU - Reis A.
AU - Branco F.
AU - Alves P.
PY - 2024
SP - 44
EP - 55
DO - 10.5220/0012834900003764
PB - SciTePress