Charting the Transformation of Enterprise Information Management: AI Explainability and Transparency in EIM Practice

Lufan Zhang, Paul Scifleet

2024

Abstract

Today’s data-intensive environment poses significant challenges for enterprises in managing their vital information assets that often exceed manual capabilities. Despite a promising potential to assist, there’s mistrust and misunderstanding of the values AI presents to Enterprise Information Management. This paper investigates the current state of AI-led changes to EIM practices and proposes an approach to improve understanding of AI’s transformative role and impact on EIM. By charting AI use in EIM platforms across five areas - AI development, AI techniques, AI-integrated EIM capabilities, AI applications, and AI impacts – along with practice-based criteria for evaluating AI-integrated EIM solutions, this paper lays the foundation for explainable and transparent AI in EIM.

Paper Citation

in Harvard Style

Zhang L. and Scifleet P. (2024). Charting the Transformation of Enterprise Information Management: AI Explainability and Transparency in EIM Practice. In Proceedings of the 16th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - Volume 3: KMIS; ISBN 978-989-758-716-0, SciTePress, pages 60-73. DOI: 10.5220/0012951100003838

in Bibtex Style

@conference{kmis24,
author={Lufan Zhang and Paul Scifleet},
title={Charting the Transformation of Enterprise Information Management: AI Explainability and Transparency in EIM Practice},
booktitle={Proceedings of the 16th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - Volume 3: KMIS},
year={2024},
pages={60-73},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0012951100003838},
isbn={978-989-758-716-0},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 16th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - Volume 3: KMIS
TI - Charting the Transformation of Enterprise Information Management: AI Explainability and Transparency in EIM Practice
SN - 978-989-758-716-0
AU - Zhang L.
AU - Scifleet P.
PY - 2024
SP - 60
EP - 73
DO - 10.5220/0012951100003838
PB - SciTePress