A Framework for Agile and UX Integration in Healthcare Software Development: A Kanban Approach

Emanuel P. Vicente, Wilamis K. N. da Silva, Geraldo T. G. Neto, Gustavo H. S. Alexandre

2025

Abstract

The expansion of medical applications increasingly requires quality in their interfaces to mitigate usability problems and improve the patient experience. The development of healthcare applications presents challenges in the field of usability due to the risk of impact on patient safety. This article addressed these issues by integrating User-Centered Design and Agile Software Development (ASD), creating several kanban boards to organize the flow of tasks between designers and developers. This study evaluated the integration of User-Centered Design (UCD) practices the use of Kanban as an ASD method during the development of an electronic appointment scheduling subsystem in a Hospital Information System (SIS). Semi-structured interviews were carried out with 10 project members on fourteen questions about the challenges and opportunities of integrating UCD practices with the Kanban method in the healthcare context. Through qualitative analysis, we concluded that the integration of these approaches led to the expansion of software engineering knowledge in the area of usability, UX and agile development, in addition, it helped to organize the flow of activities, improve the relationship between interaction and development designers teams. developers and reduce the number of usability problems in healthcare software products.

Paper Citation

in Harvard Style

Vicente E., da Silva W., Neto G. and Alexandre G. (2025). A Framework for Agile and UX Integration in Healthcare Software Development: A Kanban Approach. In Proceedings of the 27th International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-758-749-8, SciTePress, pages 525-532. DOI: 10.5220/0013279900003929

in Bibtex Style

@conference{iceis25,
author={Emanuel Vicente and Wilamis da Silva and Geraldo Neto and Gustavo Alexandre},
title={A Framework for Agile and UX Integration in Healthcare Software Development: A Kanban Approach},
booktitle={Proceedings of the 27th International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2025},
pages={525-532},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0013279900003929},
isbn={978-989-758-749-8},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 27th International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - A Framework for Agile and UX Integration in Healthcare Software Development: A Kanban Approach
SN - 978-989-758-749-8
AU - Vicente E.
AU - da Silva W.
AU - Neto G.
AU - Alexandre G.
PY - 2025
SP - 525
EP - 532
DO - 10.5220/0013279900003929
PB - SciTePress