Exploring Stakeholders’ Practical Needs for GDPR Compliance

Ana Ferreira, Pedro Vieira-Marques, Rute Almeida

2025

Abstract

In a time when various regulations and directives are enforced within the European cyberspace regarding cybersecurity and data protection, General Data Protection Regulation (GDPR) requirements are still far from being completely understood and integrated into the practice of individuals personal and sensitive data processing. Having clear directions of what is needed to protect the privacy of personal data is essential but even more, is the availability of tools and mechanisms that can provide easy, structured and, hopefully, more automated ways to implement those requirements in practice. After more than six years of GDPR enforcement, how are people aware, knowledgeable and prepared to comply with GDPR in their daily practice? Moreover, what still needs to be done to improve this process? This work presents the results of a survey aimed to collect the perceptions, preferences and needs regarding interactive and assistive tools, together with its content, to support GDPR compliance in practice. Participants (n=62) from varied backgrounds and experiences agreed that such tools are very needed and can have beneficial impact in terms of Privacy, Knowledge, Efficiency and Productivity, but also in terms of Safety. Results also show that stakeholders who frequently need to perform personal data processing, do not many times have the knowledge, experience or required support to put compliance procedures into practice, and within their context. Our study contributes to understanding what content and functionalities a GDPR compliance tool must include to support those stakeholders.

Paper Citation

in Harvard Style

Ferreira A., Vieira-Marques P. and Almeida R. (2025). Exploring Stakeholders’ Practical Needs for GDPR Compliance. In Proceedings of the 27th International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-758-749-8, SciTePress, pages 460-469. DOI: 10.5220/0013360900003929

in Bibtex Style

@conference{iceis25,
author={Ana Ferreira and Pedro Vieira-Marques and Rute Almeida},
title={Exploring Stakeholders’ Practical Needs for GDPR Compliance},
booktitle={Proceedings of the 27th International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2025},
pages={460-469},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0013360900003929},
isbn={978-989-758-749-8},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 27th International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - Exploring Stakeholders’ Practical Needs for GDPR Compliance
SN - 978-989-758-749-8
AU - Ferreira A.
AU - Vieira-Marques P.
AU - Almeida R.
PY - 2025
SP - 460
EP - 469
DO - 10.5220/0013360900003929
PB - SciTePress