An Automated and Intelligent Interface Embracing Process Awareness into User Workspace

Minh Khoi Nguyen, Hanh Tran, Hanh Tran, Ileana Ober, Razan Abualsaud

2025

Abstract

This paper presents an AI-augmented framework for automated and intelligent process monitoring, addressing the inefficiencies of manual progress reporting in Process Management Systems (PMS), which leads to potential inaccuracies and consumes valuable user time. Our research proposes a novel solution that bridges users’ workspaces and PMS, enabling automatic progress reporting based on users’ actions within their preferred tools. The core innovation of our framework pMage lies in employing Artificial Intelligence (AI) techniques to analyze and interpret sequences of user actions, translating them into accurate task progress updates, which significantly reduce manual input and enhance the accuracy of the reporting, thus making the integration of a PMS smoother and more effective. We demonstrate our framework’s applicability through a case study that uses pMage to monitor a brake system manufacturing process with our prototype. As a smart interface, pMage provides a no-code solution to connect a wide range of user applications to various PMS via their respective APIs. This versatility ensures broad applicability across different organizational contexts and toolsets. Our AI-augmented framework offers a more reliable, efficient, and user-friendly approach than existing monitoring methods.

Paper Citation

in Harvard Style

Nguyen M., Tran H., Ober I. and Abualsaud R. (2025). An Automated and Intelligent Interface Embracing Process Awareness into User Workspace. In Proceedings of the 13th International Conference on Model-Based Software and Systems Engineering - Volume 1: MODELSWARD; ISBN 978-989-758-729-0, SciTePress, pages 97-108. DOI: 10.5220/0013370200003896

in Bibtex Style

@conference{modelsward25,
author={Minh Nguyen and Hanh Tran and Ileana Ober and Razan Abualsaud},
title={An Automated and Intelligent Interface Embracing Process Awareness into User Workspace},
booktitle={Proceedings of the 13th International Conference on Model-Based Software and Systems Engineering - Volume 1: MODELSWARD},
year={2025},
pages={97-108},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0013370200003896},
isbn={978-989-758-729-0},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 13th International Conference on Model-Based Software and Systems Engineering - Volume 1: MODELSWARD
TI - An Automated and Intelligent Interface Embracing Process Awareness into User Workspace
SN - 978-989-758-729-0
AU - Nguyen M.
AU - Tran H.
AU - Ober I.
AU - Abualsaud R.
PY - 2025
SP - 97
EP - 108
DO - 10.5220/0013370200003896
PB - SciTePress