Consent Understanding and Verification for Personalized Assistive Systems

Ismael Jaggi, Rachele Carli, Berk Buzcu, Berk Buzcu, Michael Schumacher, Davide Calvaresi

2025

Abstract

The rapid adoption of personalized systems, driven by advancements in natural language processing, sensor technologies, and AI, has transformed the role of virtual personal assistants (VPAs), particularly in healthcare. While VPAs promise to enhance patient experiences through tailored support and adaptive workflows, their complexity often results in opaque functionalities hindering user understanding. This lack of transparency poses significant challenges, particularly in the context of informed consent, where users must comprehend the implications of sharing sensitive personal data. Existing consent systems often rely on static declarations and extensive documentation, which overwhelm users and fail to ensure informed decision-making. To address this problem, this paper presents a novel consent management approach integrated into the EREBOTSv3.0, an agent-based GDPR-compliant explainable framework for virtual assistants. The proposed solution introduces (i) an interactive method that structures consent into clear sections with summaries and examples to improve user comprehension and (ii) a question-based verification mechanism that assesses understanding and reinforces knowledge when needed. By leveraging EREBOTS’ modular architecture, real-time feedback, and secure data management, the proposed approach enhances transparency, fosters trust, and simplifies the consent understanding for dialog-based healthcare systems. This work lays the foundation for addressing critical challenges at the intersection of personalized AI, healthcare, and data protection.

Paper Citation

in Harvard Style

Jaggi I., Carli R., Buzcu B., Schumacher M. and Calvaresi D. (2025). Consent Understanding and Verification for Personalized Assistive Systems. In Proceedings of the 17th International Conference on Agents and Artificial Intelligence - Volume 1: ICAART; ISBN 978-989-758-737-5, SciTePress, pages 694-701. DOI: 10.5220/0013376300003890

in Bibtex Style

@conference{icaart25,
author={Ismael Jaggi and Rachele Carli and Berk Buzcu and Michael Schumacher and Davide Calvaresi},
title={Consent Understanding and Verification for Personalized Assistive Systems},
booktitle={Proceedings of the 17th International Conference on Agents and Artificial Intelligence - Volume 1: ICAART},
year={2025},
pages={694-701},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0013376300003890},
isbn={978-989-758-737-5},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 17th International Conference on Agents and Artificial Intelligence - Volume 1: ICAART
TI - Consent Understanding and Verification for Personalized Assistive Systems
SN - 978-989-758-737-5
AU - Jaggi I.
AU - Carli R.
AU - Buzcu B.
AU - Schumacher M.
AU - Calvaresi D.
PY - 2025
SP - 694
EP - 701
DO - 10.5220/0013376300003890
PB - SciTePress