Implementing Healthcare Innovation via ISO Standards: An Exploratory Literature Overview

Carlotta D’Alessandro, Antonio Licastro, Alberto Bongiorno, Katarzyna Szopik-Depczyńska, Giuseppe Ioppolo

2025

Abstract

The healthcare sector faces increasing pressure to improve quality while reducing its environmental impact. This study presents an exploratory semi-systematic literature review investigating the implementation of the most important ISO standards (9001, 14001, 45001, 26000, and 50001) in healthcare organizations, focusing on implementation of drivers, barriers, and the role of digital technologies. Through analysis of peer-reviewed articles from Web of Science published between 2010 and 2024, the study aimed to examine driving forces and barriers affecting ISO implementation in healthcare settings, while also investigating the potential role of digital technologies in addressing implementation obstacles. While ISO 9001 dominates implementations, driven by desires for process optimization and improved patient care, significant barriers persist, including lack of commitment, financial constraints, and administrative burdens. Despite limited explicit discussion of technological solutions in the literature, digital technologies could facilitate ISO implementation, particularly through integration with healthcare-specific ISO standards. However, technology adoption might exacerbate existing challenges related to training and organizational commitment. Understanding the implementation dynamics provides healthcare organizations with insights for decision-making regarding ISO adoption. Furthermore, the findings can support policymakers in developing targeted initiatives for smoother ISO standard implementation across the healthcare sector, laying the groundwork for future research in this important area.

Paper Citation

in Harvard Style

D’Alessandro C., Licastro A., Bongiorno A., Szopik-Depczyńska K. and Ioppolo G. (2025). Implementing Healthcare Innovation via ISO Standards: An Exploratory Literature Overview. In Proceedings of the 7th International Conference on Finance, Economics, Management and IT Business - Volume 1: FEMIB; ISBN 978-989-758-748-1, SciTePress, pages 224-231. DOI: 10.5220/0013428000003956

in Bibtex Style

@conference{femib25,
author={Carlotta D’Alessandro and Antonio Licastro and Alberto Bongiorno and Katarzyna Szopik-Depczyńska and Giuseppe Ioppolo},
title={Implementing Healthcare Innovation via ISO Standards: An Exploratory Literature Overview},
booktitle={Proceedings of the 7th International Conference on Finance, Economics, Management and IT Business - Volume 1: FEMIB},
year={2025},
pages={224-231},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0013428000003956},
isbn={978-989-758-748-1},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 7th International Conference on Finance, Economics, Management and IT Business - Volume 1: FEMIB
TI - Implementing Healthcare Innovation via ISO Standards: An Exploratory Literature Overview
SN - 978-989-758-748-1
AU - D’Alessandro C.
AU - Licastro A.
AU - Bongiorno A.
AU - Szopik-Depczyńska K.
AU - Ioppolo G.
PY - 2025
SP - 224
EP - 231
DO - 10.5220/0013428000003956
PB - SciTePress