A User-Centered Design Approach to Develop a Privacy Awareness Application

Anika Tabassum Era, Tanjila Kanij, John Grundy, Md Al Mamun

2025

Abstract

There are more than 50 million Facebook users in Bangladesh. Despite its wide usage, Facebook has resulted in negative impacts on individuals and the community, mostly due to improper use of the media. In our prior research, from a survey of almost 200 Facebook users in Bangladesh, we found that some Facebook users had (1) diverse demographic characteristics, (2) varied levels of understanding, and (3) reluctance to learn the features needed help to understand the features to use Facebook properly. In this research, we designed a low-fidelity prototype with interactive video tutorials and quizzes to help them improve their awareness of privacy on Facebook, especially with complicated privacy settings. We conducted a detailed usability evaluation and collected feedback from eleven participants and adjusted the prototype based on the received feedback. Once developed the application will be helpful to improve the overall Facebook experience of users in Bangladesh. We also reflect on the experience of the User-Centered Design (UCD) and recommend how UCD can be planned for other similar user groups.

Paper Citation

in EndNote Style

TY - CONF

JO - Proceedings of the 20th International Conference on Evaluation of Novel Approaches to Software Engineering - Volume 1: ENASE
TI - A User-Centered Design Approach to Develop a Privacy Awareness Application
SN - 978-989-758-742-9
AU - Era A.
AU - Kanij T.
AU - Grundy J.
AU - Al Mamun M.
PY - 2025
SP - 692
EP - 699
DO - 10.5220/0013430100003928
PB - SciTePress

in Harvard Style

Era A., Kanij T., Grundy J. and Al Mamun M. (2025). A User-Centered Design Approach to Develop a Privacy Awareness Application. In Proceedings of the 20th International Conference on Evaluation of Novel Approaches to Software Engineering - Volume 1: ENASE; ISBN 978-989-758-742-9, SciTePress, pages 692-699. DOI: 10.5220/0013430100003928

in Bibtex Style

@conference{enase25,
author={Anika Era and Tanjila Kanij and John Grundy and Md Al Mamun},
title={A User-Centered Design Approach to Develop a Privacy Awareness Application},
booktitle={Proceedings of the 20th International Conference on Evaluation of Novel Approaches to Software Engineering - Volume 1: ENASE},
year={2025},
pages={692-699},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0013430100003928},
isbn={978-989-758-742-9},
}